Testimonials

Margaret Layng

Family Member of Green Valley Resident

" I have been overwhelmed with my situation (stay) at Green Valley Rehab.  My plans were to say here a few days until a bed became available in another facility because I had never heard of Green Valley.  My doctor is keeping Green Valey in mind because of what he's heard from me, about your facility and staff.  He has been quite impressed with my nursing care in healing.  The following is a list of my observations while here for 6 weeks: A very clean facility; no fowl oders; friendly, helpful staff; meals to satisfy patients taste and state laws; fun activities and entertainment; excellent/caring occupational and physical therapy staff; and a caring administration to resolve problems.  I will not question the next time I need to secure a nursing facility.  You can be assured I will recommend Green Valley Rehab to my family and friends." 

Highland House Nursing and Rehabilitation Center
Comments from recent Customer Satisfaction Survey's 
"The physical therapy department was excellent."  Esther Ballard

"They were prompt with everything such as food, rehab, medications, and answering the call button."  John Amann

"The staff is sincere about their jobs.  The residents know that they are interested in working with them, and that they enjoy what they do."  Judith Ano

William Glabb
Family Member of Lincoln City Resident
"I would like to share a few thoughts with you, after a recent visit to your Rehab Center, where my brother was a patient. It was pleasant to see the Center so clean and orderly. This speaks well of those who work so hard to achieve this very good 'first' impression. A second impression, as favorable, was the several staff members who greeted me in a pleasant manner and inquired if they could help me. I found this to be consistent in my visit. Meeting the Rehab staff further confirmed that my brother was in good hands. Each therapist was courteous allowing me to observe Mark’s treatment. I want to express my gratitude to all the staff, and encourage them to continue in this thoughtful service. I would ask you to take a few minutes to convey to them the great appreciation I have for them all!"

Tracey Poupa
Daughter of a Green Valley Resident
"My mother had a stroke in October of 2005.  As a result, shortly thereafter, she was admitted to Green Valley Rehabilitation Health Center. I’d like to acknowledge two exceptional staff that went out of their way to provide outstanding care – John Siberz, OTA, and Esther Munson, a night shift CNA – both of whom made her stay pleasurable and made our family comfortable with the care that she received.

John took every opportunity available to work towards reversing the effects of the stroke. He not only did the therapy to help her regain function, but then he also spent time working on relieving pain by massaging joints when it was too soon for more doses of pain medications. He was especially attentive and encouraging. John wasn’t afraid to initiate doing any task my Mom needed done (personal care, showering, dressing, etc.) to enhance her care. 

Esther went out of her way to ensure Mom’s well-being. Not only did she take exceptional care of Mom, she treated Mom like family – loving. She is a dedicated professional who truly is a friend looking out after the resident’s best interest.

If and when Mom may need the services that Green Valley provides, I would consider readmission to Green Valley, especially because of these two."

Alphies Rowe
Rose Haven Rehab Client
"I have been in many healthcare places, here in the states and overseas. This is hands-down the best place I've ever been! I can't believe how nice everyone is - they have professionalism and compassion. Usually you get one or the other, but you folks have both."

Dawn Murphy and Family
Family Member of Rose Haven Resident

"Thank you for your time and patience with my mom and me.  She has come a long way and I am grateful for your help".  

Stella and Ray Medeiros
Family Members of  Rose Haven Resident

"We would just like to say "Thank You" to all the folks at Rose Haven who gave our dear Mother, Bessie, great care.  Many of you went the "extra mile" showing her special, loving attention.  It was not un-noticed and we deeply appreciate it".

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